Terms & Conditions — Vitfai
1. Introduction Welcome to Vitfai. By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Definitions “Platform” refers to the Vitfai website and mobile application. “User” refers to any individual or business accessing or using the platform. “Seller” refers to any registered merchant offering products or services on the platform. “Buyer” refers to any user purchasing products or services through the platform.
3. Eligibility To use our services, you must:
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Be at least 18 years old
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Provide accurate and complete registration information
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Comply with all applicable laws and regulations
4. Account Registration Users must create an account to access certain features. You are responsible for:
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Maintaining the confidentiality of your login credentials
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All activities under your account
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Updating your information when necessary
Vitfai reserves the right to suspend or terminate accounts for violations.
5. Seller Responsibilities Sellers agree to:
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Provide accurate product descriptions and pricing
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Fulfill orders promptly
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Comply with all legal requirements related to their business
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Handle returns and customer service professionally
Vitfai may remove listings that violate policies.
6. Buyer Responsibilities Buyers agree to:
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Provide accurate delivery information
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Make timely payments
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Use the platform in good faith
Fraudulent activity may result in account suspension.
7. Payments Payments are processed securely through approved payment gateways. Vitfai is not responsible for delays caused by third‑party payment providers.
8. Shipping & Delivery Delivery times may vary depending on the seller and location. Vitfai is not liable for delays caused by sellers, couriers, or unforeseen circumstances.
9. Returns & Refunds Return and refund policies are defined by each seller. Buyers should review the seller’s policy before making a purchase.
10. Prohibited Activities Users may not:
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Use the platform for illegal purposes
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Upload harmful or fraudulent content
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Violate intellectual property rights
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Attempt to hack, disrupt, or misuse the platform
11. Intellectual Property All content, trademarks, and materials on the platform are the property of Vitfai or its licensors. Unauthorized use is strictly prohibited.
12. Limitation of Liability Vitfai is not liable for:
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Losses resulting from seller actions
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Delays in delivery
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Technical issues beyond our control
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Indirect, incidental, or consequential damages
13. Privacy Your personal data is handled according to our Privacy Policy. By using the platform, you consent to our data practices.
14. Modifications Vitfai may update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of the updated terms.
15. Contact Information For questions or support, contact us at: support@vitfai.com