Privacy Policy — Vitfai
1. Introduction This Privacy Policy explains how Vitfai collects, uses, shares, and protects your personal information when you use our platform. By accessing our services, you agree to the practices described below.
2. Information We Collect
2.1. Information You Provide We may collect the following information when you create an account or use our services:
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Full name
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Email address
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Phone number
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Delivery address
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Payment information (processed securely by third‑party providers)
2.2. Information Collected Automatically When you use our platform, we may automatically collect:
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IP address
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Browsing data
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Device type and operating system
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Cookies and similar tracking technologies
2.3. Transaction‑Related Information
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Purchase history
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Orders, returns, and refunds
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Interactions with sellers
3. How We Use Your Information We use your data to:
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Provide and improve our services
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Manage your user account
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Process orders and payments
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Deliver customer support
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Personalize your experience
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Prevent fraud and enhance security
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Comply with legal obligations
4. Sharing Your Information We may share your information with:
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Sellers, to prepare and deliver your orders
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Payment processors
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Delivery partners
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Technical service providers (hosting, analytics, security)
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Legal authorities, if required by law
We never sell your personal data.
5. Cookies and Tracking Technologies We use cookies to:
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Improve navigation
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Analyze platform usage
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Personalize content and offers
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Facilitate login and shopping cart functions
You can manage cookie preferences through your browser settings.
6. Data Security We implement technical and organizational measures to protect your data from:
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Unauthorized access
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Loss or alteration
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Unauthorized disclosure
However, no system is completely secure.
7. Data Retention We retain your information for as long as necessary to:
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Provide our services
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Comply with legal requirements
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Resolve disputes
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Maintain platform integrity
8. Your Rights Depending on your location, you may have the right to:
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Access your data
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Correct inaccurate information
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Delete your account
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Restrict or object to certain processing
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Withdraw consent
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Request data portability
To exercise your rights, contact us at support@vitfai.com
9. Third‑Party Services Our platform may contain links to external services. We are not responsible for their privacy practices.
10. Changes to This Policy Vitfai may update this Privacy Policy at any time. The updated version will be posted on this page. Continued use of the platform constitutes acceptance of the updated policy.
11. Contact Us For any questions regarding this Privacy Policy, please contact: support@vitfai.com